FAQ

  • How does a self-service launderette work?

    Our self-service laundrette in Tunbridge Wells is quick and easy to use. Simply insert coins for the size load you need and the machine will work for you. We have clear instructions in the launderette to help you when you get there.

  • I need to wash my king-size duvet. Can I do this at Washerteria Tunbridge Wells?

    Yes! Our launderette has washing machines and dryers that can fit bulky items like king-size duvets, bedding, big holiday washes and more. Whatever you need to wash, our machines will fit it.

  • Can I bring my own laundry detergent?

    You are welcome to bring your own detergent to our laundrette. Don’t worry if you forget it, as we do sell soap, fabric conditioner and stain remover on site. You can do whichever is easiest for you.

  • Do you do service washes?

    We don't offer service washers, but! Our washers and dryers are fast and effective.

    You could be in and out in as little as 40 minutes with fresh, clean and dry laundry. No need to wait around all day.

  • What kind of payment does Washerteria Tunbridge Wells accept?

    Currently, our launderette accepts payments in cash, and you pay via a coin slot. Please remember to bring coins with you.

  • Are there any staff members on site?

    There are no staff on site at our launderette as it’s completely self serve. However, if you have any questions, queries or issues, we’re super quick to respond. Simply call, text or WhatsApp +44 (0) 7554 995 020 and we’ll come back to you ASAP to help however we can.

  • Is there WiFi available at your launderette?

    Yes! When you’re at Washerteria, the WiFi code will be clearly displayed on the wall for you to use. Feel free to connect while you’re waiting for your wash.

    If you’d rather stay offline, we also have books and magazines available to keep you busy.

  • What do I do if I have any issues while using your launderette?

    If something untoward happens, we’re always happy to help. Give us a call on 07554 995 020 and we’ll come back to you as soon as possible to help you out.

    You can also use our Contact Us form on this website and we’ll be in touch ASAP.

  • Is there parking available?

    There is street parking available outside our launderette. Whether you’re a regular visitor or just passing through on your travels, we’re a convenient place for you to do your laundry.